Terms of Service

Terms of Service
Welcome to The Homework Helper! We’re excited to have you on board as a user. Please read the following terms carefully before using our platform. By accessing or using The Homework Helper, you agree to comply with these Terms of Service. If you do not agree, you may not use the platform.

1. Acceptance of Terms
By using The Homework Helper, you agree to be bound by these Terms of Service, as well as our Privacy Policy, and any future modifications or updates. We may update these terms at any time, and your continued use of the platform will constitute acceptance of those changes.

2. Platform Overview
The Homework Helper is an educational platform that connects students, tutors, and parents to facilitate on-demand tutoring, homework assistance, and study support. Our platform may offer features such as:

On-demand tutoring (available 24/7)
Mobile experience for easy access on the go
Single session bookings
Intelligent session matching based on your preferences
We want to emphasize that The Homework Helper is not a fully managed tutoring company. All tutors are independent contractors who are approves to use the platform to connect with students. Our role is to facilitate these connections, but we do not employ the tutors. 

Additional features like ads or referral programs may be introduced at a later date, and users will be notified when these features become available.

3. Account Registration
To use certain features of The Homework Helper, you must create an account. You agree to provide accurate, up-to-date information during registration and maintain the security of your account. You are responsible for maintaining the confidentiality of your login information.

4. Fees
In addition to the standard session fees, The Homework Helper has the following cancellation policies:

Late Cancel Fee: A $10 fee will be charged if a student cancels a session with less than 12 hours' notice.
No Show Fee: A $20 fee will be charged if the student does not sign in within 15 minutes of the scheduled start time.
These fees are non-refundable and will be automatically charged to the student’s account.

5. User Conduct
Users agree not to:

Engage in any illegal, offensive, or disruptive behavior on the platform.
Use the platform for unauthorized commercial purposes.
Share their account details with unauthorized individuals.
The Homework Helper reserves the right to suspend or terminate accounts for any violations of these terms.

6. Ads & Referrals (Coming Soon)
At a later date, The Homework Helper may introduce features such as advertisements or referral programs. These features could provide opportunities for users to access promotions, discounts, or rewards.

We will notify users before these features are introduced and provide more details on how they work.

7. Termination
Either party may terminate this agreement at any time. If you wish to delete your account, you may do so by contacting The Homework Helper support. We reserve the right to terminate access to the platform at our discretion, including for violation of these Terms of Service.

8. Limitation of Liability
The Homework Helper is not liable for any loss, damage, or harm caused by using the platform. While we strive to provide quality tutoring, we do not guarantee specific academic results.

9. Governing Law
These Terms of Service shall be governed by the laws of [insert jurisdiction]. Any disputes shall be resolved in the appropriate courts in [insert jurisdiction].

10. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and you will be notified when major updates occur. Please review the terms regularly to stay informed.

Contact Information
For questions regarding these Terms of Service or other inquiries, please contact us at [email protected]